Job Description

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here:

The Laboratory Services Volunteer at Kind Clinic will assist behind the scenes to ensure smooth lab operations. This role supports our clinical team by helping prepare supplies, maintain cleanliness, and streamline workflows. Volunteers handle all biological specimens and clinical data entry, playing an important role in upholding safety and quality standards in our sexual health services. This opportunity is ideal for students in pre-health fields or anyone seeking hands-on exposure to clinical operations in a judgment-free, LGBTQIA+-affirming environment. This volunteer position predominately serves in the clinical setting during business hours (8:30am-5:30pm) but may have the opportunity to also serve during nights and weekends.

Volunteer Duties:

• Preparing specimens for transport pickup
• Organizing and restocking lab supplies (swabs, gloves, vials, etc.)
• Pre-labeling and preparing specimen collection kits
• Assisting with inventory and expiration checks
• Cleaning and disinfecting lab counters and equipment areas
• Supporting administrative tasks (e.g., scanning forms, filing logs)
• Maintaining compliance with infection control and safety protocols
• Notifying staff if any supply shortages or workflow issues arise
• Demonstrate working knowledge of all lab processes: point of care tests (pregnancy, HIV), lab specimen processing, quality assurance, and preparing, labeling, and submitting swab/urine samples to external labs. 
• Perform operations duties during hours of operation and/or in field operations.

Compensation

This is an UNPAID volunteer position intended solely for educational purposes. No employment is guaranteed upon completion.

Requirements

Education and/or Licensure

• High School diploma or GED required.

Experience

• Working knowledge of infection control and universal precautions.
• Experience and comfort in issues related to substance use, harm reduction, homelessness, mental health, and LGBTQIA+ communities.

Additional Requirements

• Experience in a laboratory or medical setting a plus.

Benefits

• None

Applicant Information

• Submitting official transcripts, diplomas, certifications and licenses may be required prior to final offer. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.
• Information regarding employment history as it relates to the qualifications of the position may be needed for employment verification.
• The applicant selected for employment is subject to a pre-employment background check. A history of conviction may not automatically disqualify an applicant. Applicants with a history of conviction may be considered on a case-by-case basis, after individualized assessment of factors including the nature of the conviction, the job duties and responsibilities, the length of time since the conviction, and evidence of mitigation or rehabilitation. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

EEO Statement: Texas Health Action is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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