Job Description

Are you a proven leader ready to take the helm of a thriving practice in one of the most beautiful coastal communities in the country? We want to hear from you!

Pleasant Family Dentistry is a top-rated general family dental practice in Mount Pleasant, South Carolina, proudly serving the community for over 30 years and known for a soothing, relaxed, compassionate environment paired with modern technology and comprehensive care.

About the Role

The Dental Office Manager is a pivotal leadership position focused on helping the team become more efficient, productive, and confident—while delivering an outstanding patient experience and achieving practice goals. You’ll guide daily operations, strengthen team engagement, and partner closely with our doctors to support a positive culture and strong performance.

Why This Opportunity Stands Out

This is not your average OM role—it’s a high-impact opportunity for someone who thrives in a fast-paced environment, leads with confidence, and delivers results. You’ll be joining a well-established practice with a strong reputation for patient care and a full spectrum of services.

What You’ll Do

In this role, you’ll lead the people, operations, and performance of the practice, including:

• Leadership & Culture: Coach, mentor, and develop a high-performing team while creating a workplace where doctors, team members, and patients feel supported and heard.
• Operations & Workflow: Oversee front office procedures, staffing coordination, and daily systems that keep the schedule running smoothly and efficiently. [
• Business & Financial Management: Drive results through schedule optimization, reporting, invoice/expense oversight, and collaboration on collections and patient account balances.
• Patient Experience: Ensure exceptional service, accurate patient registration, strong communication, and consistent time-of-service collections—supporting a patient-first, hospitality-minded environment.

What You Bring

• Previous dental office management experience is required
• Strong leadership presence with the ability to coach, develop, and inspire a team
• Business-minded operational skills, organization, and comfort juggling competing priorities in a busy practice
• A patient-first mindset and commitment to excellence

About Pleasant Family Dentistry

Our practice is recognized for comprehensive care for patients of all ages, a compassionate environment, and a commitment to keeping patients informed and comfortable—supported by advanced technology and a broad range of services offered in-house.

Ready to Explore the Role?

If you’re an experienced dental office leader who’s excited to make a meaningful impact—while living and working near the beaches, restaurants, and charm of the Lowcountry—we’d love to connect.

Requirements

Qualifications

• High school diploma or equivalent (associate’s or bachelor’s degree preferred)
• 2–5 years of experience in dental office management required
• Strong knowledge of dental insurance, billing, and practice management systems
• Experience with dental software (e.g., Dentrix, Eaglesoft, Open Dental, or Denticon)

Skills & Competencies

• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Attention to detail and problem-solving mindset
• Ability to multitask and manage competing priorities
• Financial literacy and comfort with reports and metrics
• Professional, patient-centered attitude

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Pet insurance
• Referral program
• Vision insurance

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