Job Description

Title: Director of People Relations

Reports To: Executive Operations

Department: Operations

Status: Full-time / Exempt

Pay: $120,000 - $140,000

Benefits: This position may be eligible for medical, dental, vision, and 401(k)

The Director of People Relations is responsible for leading the organization’s people strategy and supporting a high‑growth, technology‑driven environment. This leader will oversee talent management, employee relations, performance programs, HR operations, and compliance while fostering a collaborative, high‑performance culture.

This role is ideal for an HR executive who has successfully supported technical or software‑oriented workforces and has experience navigating the unique dynamics of a founder‑led or entrepreneurial organization, including rapid scaling, evolving structures, and hands‑on leadership teams.

Key Responsibilities

Team Leadership & Development

• Lead, coach, and develop the People Relations team to deliver high-quality support across the organization.
• Oversee learning, development, and leadership training programs aligned with the needs of a technology‑centric workforce.
• Engage and manage external training partners to deliver relevant and modern learning solutions.
• Drive talent attraction and retention strategies, ensuring a positive candidate experience and efficient hiring processes.
• Promote an inclusive, engaging culture through recognition programs, connection‑building initiatives, and employee experience activities.

Performance, Culture & Employee Relations

• Manage a structured performance management program, ensuring consistency, clarity, and growth‑focused outcomes.
• Identify performance trends and partner with leaders to improve employee effectiveness.
• Handle sensitive employee relations matters with discretion, fairness, and professionalism.
• Serve as a trusted advisor to managers on communication, performance, conflict resolution, and leadership effectiveness—particularly in a fast‑paced, founder‑influenced culture.
• Reinforce clarity of HR policies, updates, and expectations across the organization.

People Operations & Compliance

• Oversee payroll operations in partnership with accounting, ensuring accuracy and compliance.
• Maintain and strengthen HR policies, procedures, and documentation aligned with best practices and legal requirements.
• Manage compensation processes, salary reviews, bonus programs, and benefits administration.
• Ensure compliance with federal, state, and local employment regulations.
• Oversee leave programs including FMLA, ADA, and related accommodations.
• Partner with senior leadership to develop people strategies that support long-term organizational growth, scale, and operational excellence.

Required Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 10+ years of progressive HR experience, with significant responsibilities across recruitment, employee relations, training, compensation, and benefits.
• 3+ years in a senior or director-level HR role, preferably within a technical, SaaS, or software-driven company.
• Experience supporting or scaling a founder-led, entrepreneurial, or rapidly growing organization.
• HR certifications (PHR, SHRM-CP, SHRM-SCP) preferred.
• Strong experience with modern HRIS platforms; Paylocity or similar systems strongly preferred.

Key Competencies & Skills

• Exceptional communication, listening, and relationship‑building skills across technical and non-technical teams.
• Ability to navigate high-velocity environments with evolving processes and hands‑on leadership involvement.
• Demonstrated discretion with confidential and sensitive information.
• Strong analytical, problem‑solving, and decision-making skills.
• Effective leadership abilities with a coaching and development mindset.
• Proficiency in Microsoft Office and modern HR technology tools.
• Ability to work both collaboratively and independently in a hybrid environment.
• Reliable remote workspace with high-speed internet.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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