Job Description

The Human Resources Generalist is an entry- to early mid-level role offering broad exposure across the full HR function. Working alongside an experienced HR team, this position supports recruitment, onboarding, employee relations, benefits, compliance, and more. The HR Generalist will contribute across each of these areas, building a well-rounded foundation in HR practice.

KEY RESPONSIBILITIES

Talent Acquisition & Onboarding

• Assist hiring managers with developing job postings, screening applicants, coordinating interviews, and supporting the offer process.

• Support full-cycle recruitment for assigned positions, with a focus on delivering a positive candidate experience.

• Assist with new hire onboarding, including orientation sessions, paperwork completion, and systems access setup.

• Help maintain the applicant tracking system (ATS) with accurate candidate and requisition data.

Employee Relations

• Support employees and managers by helping answer questions about HR policies, procedures, and best practices, escalating as needed.

• Assist with employee relations matters, including gathering information and supporting resolution of conflicts and performance concerns under the guidance of senior HR team members.

• Support managers in understanding HR policies related to progressive discipline, performance improvement, and corrective action.

• Contribute to a respectful and inclusive workplace by supporting team initiatives and engagement activities.

Benefits Administration

• Assist in administering employee benefits programs, including health insurance, retirement plans (401k), and ancillary benefits.

• Support annual open enrollment activities, including employee communications, system updates, and answering employee questions.

• Help respond to benefits inquiries and support coordination with vendors and brokers as needed.

Compliance & HR Operations

• Gain exposure to federal, state, and local employment law requirements (FMLA, ADA, FLSA, EEO) and assist the team in maintaining compliance.

• Assist in maintaining accurate employee records in the HRMS, supporting data integrity and confidentiality.

• Support the preparation of HR reports and data to assist with workforce planning and management decisions.

• Assist with audits and regulatory reporting requirements, including EEO-1, AAP, and other submissions.

Learning & Development

• Assist leadership to effectively manage performance, goals, and employee engagement

• Assist in coordinating employee training programs, including compliance training, leadership development, and skills-based learning.

• Support the identification of learning needs in partnership with managers and the broader HR team.

Other Responsibilities

• Assisting in processing and auditing payroll.

• Assisting with salary benchmarking and market analysis.

• Conducting exit interviews and compiling trend data.

• Supporting workplace safety initiatives and committee activities.

• Other Duties as assigned.

Requirements

Required

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience.

• Some HR experience preferred (internship, HR assistant, or entry-level role).

• Foundational understanding of employment law and HR compliance.

• Comfort with technology and systems; prior experience with an HRIS or ATS is a plus but not required.

• Demonstrated ability to handle sensitive and confidential information with discretion.

• Strong interpersonal, communication, and organizational skills.

Preferred

• Interest in pursuing HR certification (PHR, SHRM-CP) in the future is a plus, but not expected.

• Experience w/ HRIS and HCM systems (Paylocity, Lattice) a plus.

• Experience in banking, financial services, or another federally regulated industry.

COMPETENCIES

• Collaborative – Builds strong working relationships and functions effectively as part of a team.

• Integrity – Upholds the highest ethical standards and demonstrates honesty in all interactions.

• Problem-Solving – Approaches challenges analytically and develops practical, effective solutions.

• Adaptability – Thrives in a dynamic environment and manages competing priorities with composure.

• Service Orientation – Committed to delivering responsive, high-quality HR support to all stakeholders.

Benefits

BENEFITS

• Medical, dental, vision
• 401(k) with employer match
• Life and long-term disability coverage
• HSA and FSA plans
• Holidays and paid time off requests
• Robust wellness program (we’re talking catered meals three times a weeks, lunch and learns, and onsite gym.)

Headquartered in the heart of downtown Salt Lake City, Utah, Celtic Bank was named a top SBA lender in the nation in 2025! Celtic Bank is a leading nationwide lender specializing in SBA 7(a), SBA 504, USDA B&I, express loans, asset-based loans, commercial real estate loans and commercial construction loans.

Celtic Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws.

Physical and Other Requirements

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Stationary Work: The employee is frequently required to stand; walk; use hands to type, handle documents, and perform other office related duties. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Mobility: The employee in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.
• Communicate: The employee is regularly required to talk or hear and will frequently communicate with others. Must be able to read, write and understand fluent English.

• Work Model: The employee in this position will work either a fully Onsite, Hybrid or Remote work model. All employees, regardless of location, may be required to travel to the Salt Lake City office for mandatory company meetings, events, or related occasions.
• Utah-based employees: Hybrid work schedule available after initial training period in our Salt Lake City, Utah office – department and job requirements will determine eligibility.

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