Build your best future with the Johnson Controls team!
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future!
Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.
Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer
Competitive base salary and a comprehensive bonus program.
Three weeks paid vacation in a calendar year /holidays/sick time/three PTO days in a calendar year.
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.
Extensive product and on the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Providing Scheduling and management support.
JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in Life at JCI!
Equipment Customer Manager (EqCM)
Drive service excellence for Equipment North America customers.
As an EqCM, you’ll be the central connection point between our sales, service, and operations teams—ensuring every project transitions smoothly from estimate to startup. You’ll champion service readiness, warranty accuracy, and customer satisfaction while keeping projects moving and issues resolved.
What You’ll Do
• Partner with SAEs during estimating to define service scope and support custom service quoting.
• Coordinate technician readiness, training needs, and startup execution.
• Lead service turnover meetings and maintain clear communication across SAEs, BOMs, CRCs, and customers.
• Ensure accurate asset setup, warranty validation, and timely invoicing.
• Serve as the primary contact for warranty requests and escalate issues to keep work on track.
• Introduce Connected Services and support customers with technical and service‑related needs.
What You Bring
• 10+ years of industry experience or a technical engineering/construction degree.
• Strong communication, organization, and collaboration skills.
• Ability to manage multiple projects with professionalism and attention to detail.
• Proficiency with Microsoft Office and comfort working in a technical environment.
Preferred
• BA in Engineering or Construction
• HVAC equipment knowledge
• Advanced MS Office skills
HIRING SALARY RANGE: $90,000 – 125,000. USD. Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site.
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