Job Description

We are looking for a  Networking and IoT Engineering Specialist  to join our team in Irving, Texas (USA). In this role, you will work closely with internal teams and clients to provide technical expertise, resolve complex networking challenges, and support the integration of Teltonika Networks products into customer solutions. Teltonika provides an opportunity for technically driven specialists to deepen their expertise, work with advanced networking technologies, and grow their career in a fast-expanding global IoT organization.

Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy. 

In this role, you will: 

• Consult employees and clients on device- and solution-related technical issues. 

• Provide guidance on integrating Teltonika Networks products into customer solutions through written communication and online meetings. 

• Solve technical issues and proactively identify ways to reduce recurring problems. 

• Prepare technical documentation and technical tasks for internal and external use. 

• Conduct training sessions for employees and clients on Teltonika products and solutions. 

• Independently resolve technical issues related to customer configuration, firmware/software, and other sources. 

• Prepare documentation for internal and external platforms, including Teltonika Wiki. 

• Serve as a liaison between customers and Teltonika Networks R&D and Headquarters for complex technical challenges. 

• Work hands-on with Linux-based operating systems, industrial protocols, networking services and protocols, and occasional third-party peripherals. 

Requirements

What we expect of you: 

• Technical or engineering education or background. 

• Strong communication skills and the ability to explain technical topics clearly. 

• Working knowledge of software and operating system principles. 

• Knowledge of basic internet technologies ( FTP, etc.). 

• Understanding of telecommunication systems and technologies. 

• Ability to prepare clear and structured technical documentation. 

• Good knowledge of Wi-Fi technologies (802.11 a/b/g/n/ac). 

• Experience configuring VLANs and QoS. 

• Experience configuring VPN solutions such as IPSec, L2TP, OpenVPN, DMVPN, and SSTP, with a solid understanding of their principles and differences. 

• At least 12 months of experience working with routers, including knowledge of 2G, 3G, and 4G networks, network authentication methods, and data session establishment. 

• Experience working with embedded, Linux-based OpenWRT operating systems. 

• Strong troubleshooting and problem-solving skills. 

• Knowledge and ability to use AT commands. 

• Ability to write simple bash/ash scripts. 

• Knowledge of firewall principles and experience configuring firewalls using IPTABLES. 

• Experience working with industrial routers is considered an advantage. 

Benefits

What we offer: 

• Hybrid work model based out of our Irving, Texas office. 
• Great opportunities to grow in a strong and rapidly expanding IoT company.Structured onboarding and training on Teltonika’s internal systems, sales processes, and product-related topics, with continuous feedback and development support. 
• Long-term career growth opportunities, including increased seniority or progression into Team Lead roles. 
• Three weeks of paid vacation. Six sick days plus an extra day off on your birthday. 
• Multicultural and diverse work environment that values knowledge sharing, collaboration, and a positive team culture. 
• Internal knowledge-sharing sessions to support continuous professional growth. 
• Team-building activities that foster trust, engagement, and collaboration. 

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