Job Description

US Chief Administrative Office

We are seeking a detail‑oriented and tech‑savvy Special Project Administrator to support a focused initiative related to branch overdraft decision-making. This role will assist in evaluating overdraft requests and applying established criteria to determine whether to approve or deny each case.

In this position, you will:

• Review daily overdraft requests submitted by branches. 
• Apply predefined guidelines to help determine whether an overdraft should be approved or denied.
• Analyze account information and supporting documentation as part of the decision process.
• Track decisions and outcomes using Excel spreadsheets and internal systems.
• Assist with data entry, reporting, and trend identification.
• Communicate effectively with team members and internal stakeholders as needed for clarification or escalation to ensure seamless process.
• Maintain confidentiality and handle sensitive customer information with professionalism  

To be considered, you will need:

• Strong proficiency in Excel (sorting, filtering, basic formulas, data entry). 
• Computer‑savvy with the ability to learn new systems quickly.
• Strong attention to detail and accuracy.
• Ability to follow established procedures and work within defined guidelines.
• Good analytical skills with strong verbal and written communication.
• No banking experience required, training will be provided.
• High School Diploma or equivalent

Base Salary & Benefits

  Our base salary for this position located in New York generally ranges between $22.00 and $22.00 hourly, depending on business need and on your qualifications and experience. Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits.

In addition to salary, Popular's well-rounded benefits package for regular full-time and part-time employees includes a comprehensive health plan, flexible time off options, and savings and investment plans. Seasonal/temporary employees are not eligible for these benefits.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at [email protected] . This email inbox is monitored for such types of requests only . All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer, including Disability/Vets 

Popular is a Drug Free Workplace

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