Job Description

Job Description and Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by amending and maintaining the permanent records of birth, death, fetal death, and marriage occurring in California.

The Program Technician (PT II) will assist with the review and evaluation of complex incoming requests for vital records and certified copies of vital records to determine and initiate appropriate disposition. The incumbent will assist in duties of a technical nature in searching, scanning, batching, imaging, document retrieval of records from film, printing to security banknote paper, and quality checking of vital records to ensure compliance with State policies as reflected in statute, regulations, and office procedures.

The Program Technician (PT II) processes complex amendments to birth, death, fetal death, and marriage records. The PT II will learn and apply detailed knowledge of all types of amendments, including Adoption, Acknowledgement of Paternity, Adjudication of Parentage, Court Order Name Change, Gender Reassignment, Gender Error, and a variety of other amendment forms. Reviews legal documents for compliance with Health and Safety Code requirements, and discusses the application of these requirements effectively with county staff and members of the public, including judges, legal aid advocates, etc. The PT II performs the more difficult program specialist work at the journey level. Up to 5% travel may be required.

The incumbent works under the general supervision of the Supervisor I, Supervisor of the Vital Records Policy and Compliance Unit.

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction.

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You will find additional information about the job in the .

Working Conditions

This position may be eligible for telework. The amount of telework permitted is at the discretion of the Department and is subject to change, consistent with CDPH’s Telework Program. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

Travel may be required for this position. Reimbursement for travel takes into consideration an employee’s designated headquarters, as reflected in the duty statement, and is subject to regulations and bargaining unit contract provisions. All commute expenses to the designated headquarters office will be the responsibility of the selected candidate.

The headquarters office location for this position is identified in the attached duty statement.

Special Requirements

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions,  hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g. unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference  Job Control # (522803)  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e. social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email  [email protected]  for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or,  a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Demonstrated ability to think critically, with attention to detail.
• Communicate effectively, both orally and in writing.
• Ability to execute sound judgement and exercise a high degree of confidentiality.
• Ability to organize and prioritize multiple assignments and meet deadlines.
• Work independently and/or collaboratively in a team environment.
• Ability to apply knowledge from updated procedures, relevant regulations, and codes to assigned work.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Supplemental Questionnaire (SQ) Instructions

A Supplemental Questionnaire (SQ) is required for this position. The completed SQ must be limited to one (1) page, no smaller than 12-point font, and include the applicant's name in the top right corner of each page. Please number your responses to the following:

1. How do you prioritize tasks when required to multitask?

2. How do you handle meeting tight deadlines?

PLEASE NOTE: Resumes, letters, Statement of Qualifications, transcripts, degrees, your state application, cover letters and other materials will not take the place of the Supplemental Questionnaire. Responses must be numbered and submitted in the same order as the Supplemental Questions. Simply copying and pasting your resume will also not be accepted.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  Please see Supplemental Questionnaire instructions below at end of Posting . Any applications received that  do not provide a written response to the  SQ will not  be scored/reviewed.  

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