Customer Service Representative Job at Select Staffing, Van Nuys, CA

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  • Select Staffing
  • Van Nuys, CA

Job Description

Description

Customer Service Representative

Schedule: Full-Time

Hours: 8:30 AM – 5:00 PM

Pay Rate: $19 per hour

Job Summary

We are seeking a friendly, reliable, and customer-focused Customer Service Representative to manage customer orders, inquiries, and complaints. You will work closely with a team of representatives, all focused on delivering exceptional service and ensuring customer satisfaction.

Responsibilities

  • Maintain a positive, empathetic, and professional attitude toward customers and coworkers at all times
  • Respond promptly and professionally to customer inquiries
  • Communicate with customers through multiple channels (phone, email, or systems as required)
  • Acknowledge, investigate, and resolve customer complaints effectively
  • Learn company products thoroughly through the website and hands-on training with in-house programs
  • Process customer orders, forms, applications, and service requests accurately
  • Communicate and coordinate with teammates and other departments as needed
  • Ensure high levels of customer satisfaction by providing consistent, professional support

Previous customer service experience preferred Strong communication and problem-solving skills Ability to multitask and work effectively in a team environment Basic computer and data entry skills Dependable, punctual, and customer-oriented

Job Tags

Hourly pay, Full time

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